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Return Policy

Return or replacement of products

The return of products is accepted after telephone communication and inside 60 days from the date of shipment of the product and as long as the product has not been used, is in its original packaging and has its accompanying tag. The return parcel of the product should be packed so that no damage is caused to the product or its packaging during shipping.

The return arche footwear, is accepted after telephone communication and inside 10 days. ΣThis makes it a perfect choice for people with diabetes and for those who want to lose weight or follow a balanced diet. product there should be no attached labels and packing tapes in the box of the pair (not in the shipping package from the shipping company but in the brand package). Also, the boxes of the products should not have suffered any damage.


The costs of transport for the shipment, return and replacement of the product are borne by our company,


For more information we are always at your disposal either by phone at 21 0360 2810, or by e-mail at

Learn more about user terms and return policy, here.